Terms

Terms of Use


Welcome to eucalyptus.in
Eucalyptus and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Eucalyptus.in, you accept these conditions. Please read them carefully. In addition, when you use any current or future Eucalyptus.in service or visit or purchase from any business affiliated with Eucalyptus.in, whether or not included in the Eucalyptus.in website, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy
Please review our privacy policy, which also governs your visit to eucalyptus.in, to understand our practices.


Electronic Communications
When you visit eucalyptus.in or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, are the property of eucalyptus.in or its content suppliers. The compilation of all content on this site is the exclusive property of eucalyptus.in. All software used on this site is the property of eucalyptus.in or its software suppliers.

Trademarks
Eucalyptus has filed its application for registration under the Trade and Merchandise Act and Rules at Hyderabad under different classes and awaiting registration. Any violation of our trademarks will be liable for legal action.

Site Access
Eucalyptus.in grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of eucalyptus.in. You may not use any proprietary information (including images, text, page layout, or form) of eucalyptus.in and our affiliates without express written consent. You may not use any Meta tags or any other "hidden text" utilizing eucalyptus.in's name or trademarks without the express written consent of eucalyptus.in. Any unauthorized use terminates the permission granted by eucalyptus.in. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of eucalyptus.in so long as the link does not portray eucalyptus.in, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any eucalyptus.in logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. eucalyptus.in and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, feedback, communications, and other content
Visitors may post reviews, comments, and other content and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Eucalyptus.in reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant eucalyptus.in and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, eucalyptus, create derivative works from, distribute, and display such content throughout the world in any media. You grant eucalyptus.in and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify eucalyptus.in or its affiliates for all claims resulting from content you supply. Eucalyptus.in has the right but not the obligation to monitor and edit or remove any activity or content. Eucalyptus.in takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of loss
All items purchased from eucalyptus.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions
Eucalyptus.in and its affiliates attempt to be as accurate as possible. However, eucalyptus.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by eucalyptus.in itself is not as described, your sole remedy is to return it in unused condition.

Pricing
Except where noted otherwise, the list price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product and international shipping charges, unless specified otherwise in the Shipping Fees.

With respect to items sold on eucalyptus.in, we charge your credit/debit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by Eucalyptus.in.

Shipping
All of Eucalyptus orders are shipped door-to-door from our warehouse in Hyderabad, India to your provided shipping address via domestic shipping companies or DHL. Processing the order normally takes 2 working days and then Shipping normally takes 4-6 working days.

Shipping destinations offered by eucalyptus.in for delivery will be extended and updated from time to time and listed online.

We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form.

Our authorized courier company will attempt delivery 2 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. Please get back to us by email if the courier is not delivered to you in the specified time.

Sizing
The fit of our products depends on the cut, fabric and style of each item. Some products are designed to have a looser, relaxed fit and some products are styled to be more fitted. Please review our sizing guide to select the size best suited to you.


 

Product properties and wash care
All of Eucalyptus's products are made using the finest fibers. The subtle variations in color, texture and finish are intrinsic to products individually made. Our products involve traditional methods as well as new technology to mark a finish.
 

Colors: We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Reds and blues tend to run. Please always wash like colors together and dry inside out in the shade.

Disclaimer of warranties and limitation of liability
This site is provided by eucalyptus.in on an "as is" and "as available" basis. Eucalyptus.in makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, eucalyptus.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Eucalyptus.in does not warrant that this site, its servers, or e-mail sent from eucalyptus.in are free of viruses or other harmful components. Eucalyptus.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification
You agree to defend, indemnify and hold Eucalyptus and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

Applicable Law
By visiting Eucalyptus.in, you agree that the laws of India, under the jurisdiction of the Hyderabad High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Eucalyptus.in or its affiliates.

Disputes
Any dispute relating in any way to your visit to Eucalyptus.in or to products you purchase through Eucalyptus.in shall be submitted to confidential arbitration in Hyderabad, India, except that, to the extent you have in any manner violated or threatened to violate Eucalyptus.in intellectual property rights, Eucalyptus.in may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to Eucalyptus.in. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Delivery/Return Policy

Before you return an Eucalyptus product, please take a moment to understand how our products are made. All our products are handmade, resulting in each product being unique and slightly different from each other.

Let's not think of an irregular weave or print or a stitch as a defect. Handmade by definition means a glorious uncertainty when it comes to uniformity. In spite of these variables, at Eucalyptus we stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with your purchase for any reason. Please read below our return & exchange policies before you return any item.

Refund will be given to the same instument through which the initial payment was done.

Please note that exchange will not be made unless there is a quality issue.

Mishandling, wear and tear are common to fabric. So please ensure to check your product at the time of delivery. We are happy to accept any quality complaint within the first 48 hours after delivery.

Return Policy

Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:

● Returns, if any, need to be made within 5 days of receiving the goods.

● If you wish to exchange or return an order please email us at care@eucalyptus.in or call us on 040 2355 2269

● Eucalyptus will replace the faulty returned items free of cost or issue a credit note for the cost of the goods.

● Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address.

 

Exchange Policy

You may feel the product is not what you looked for, If you need to make changes to your purchase please follow the instructions below:

● If you would like to request an exchange please write to us at care@eucalyptus.in

● Items which are to be exchanged need to be sent to the addresses given below within 5 days of receiving the goods.

● Eucalyptus will replace the faulty items free of cost or issue a full refund if we have sent you a wrong item (wrong color or size). Shipping charges for the replacement will not be billed to the customer.

● The value of the exchange order cannot be lesser than the original order. However, it can be more. In this case the difference amount has be paid by the customer.

● Shipping charges will not be refunded and customers are required to pay for

the shipping costs to return the goods to the applicable return address. For all returns, please ship to the following address:

Eucalyptus

Plot no 778, Rd Number 44,

CBI Colony, Jubilee Hills,

Hyderabad, Telangana 500033

Phone: 040 2355 2269

Note: Customers cannot return or exchange an item which has been purchased online at any of our retail stores, and similarly retail store purchases cannot be returned through our Online Store.

Exchange will be done in the following cases:

● Genuine sizing issues, only for unused products. Please review our information guides carefully before making your purchase.

● Genuine quality issues.

● In case Eucalyptus discovers that a wrong item has been shipped to you. Refunds will be done in the following cases:

● Packages lost in transit.

● In case Eucalyptus discovers any wrong pricing in its online catalogue and the price charged to you is higher than the actual price. No exchange will be given in the following cases:

● In case of minor design and color variations. With handmade products there will always be some variation between products. No refunds will be given in the following cases:

● Incorrect or outdated delivery address.

● Incorrect address format including any form of a PO Box address.

● After 2 failed delivery attempts by the courier.

● Package refused by recipient.

● Products returned in a used or damaged condition.

Note: exchange and Refunds will only be made after we have received the returned shipment except if the package has been lost in transit.

 

Shipping & delivery

At Eucalyptus, our aim is to ship our products in a quick, safe and inexpensive manner.
 

Processing your order

We try our best to ship goods to you as soon as possible. On an average, it takes us about 7 business days to ship goods out of our warehouse in Hyderabad. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed.

To calculate how much time it will take you to receive your Eucalyptus merchandise,

please add the shipping times given below to the 5 day order processing period.

 

For all returns, please ship to the following address:

Registered Address:

Eucalyptus

Plot no 778, Rd Number 44,
CBI Colony, Jubilee Hills,
Hyderabad, Telangana 500033

Phone: 040 2355 2269

 


If you have further queries please contact us by writing to care@eucalyptus.in